Booking

Make your booking by email or phone. Send:

Name

Address

Phone number

What activity you would like to have

Date

BOOKING CONFIRMATION: Hide & see will confirm bookings via email. Customers are required to verify that the confirmation is correct and reply with any requested changes within one week (7 days) of receiving the confirmation. If the customer has not replied within 1 week, the booking is considered confirmed.

PRICES: All prices are net prices, including VAT and taxes. Pricing and conditions are specified in the booking confirmation. We reserve the right to change prices and adjust for exchange rate fluctuations, as well as to change the programme in the event of new laws impacting the carrying out of activities.

PAYMENT: PRIVATE INDIVIDUALS: Payment must reach hide & see 10 days before the booked activity, at the latest. Bookings made later than 10 days before the booked activity can be paid on arrival.

PAYMENT: BUSINESSES/ORGANISATIONS: Payment can be made by invoice, net 10 Days. 12% interest will be charged on overdue payment.

CANCELLATION: If the customer cancels a booking later than 10 days before the start of the booked event, the customer will be charged 50% of event costs. If the customer cancels a booking later than 8 days before the start of the booked event, or if the customer does not show, the full fee will be charged, net 10 days with 12% interest charged on overdue payment.

SPECIAL CIRCUMSTANCES: In the event of illness, severe illness or death of a relative, or external circumstances such as cancelled flights, natural disasters, fire etc. no fee will be charged. Written statement(s) (from an insurance company, doctor or other relevant entity) confirming the event(s) must be provided.

DELAYED ARRIVAL: In the event of a delayed arrival, hide & see will charge for additional costs in accordance with a detailed calculation of the cost incurred by the delay. If the delay affects bookings by other guests later the same day, hide & see has the right to cancel the booking without refund.

INCLUDED: Meals and transportation as specified in each programme. People who require special food for medical reasons are requested to bring this to our attention in good time before the event.

NOT INCLUDED IN THE PRICE: Personal equipment required for the carrying out of the activity (clothes, shoes, binoculars, camera, battery charger etc.)

LIABILITY: Hide & see and our partners/subcontractors are not liable for programme changes due to ice, snow, weather, temperature or force majeure

INSURANCE: We recommend our guests to have a valid personal/casualty insurance and/or travel insurance when participating in our activities. Participants are required to pay attention to and follow the instructions provided by the guide, for their safety. Participation is at one’s own risk.

TRAVEL GUARANTEE: As the duration of the activities provided by the company hide & see does not exceed 24 hours, no travel guarantee is required, according to the Swedish Legal, Financial and Administrative Services Agency (Kammarkollegiet).